What The Harlem Shake Teaches Us About Authenticity

March 26, 2013

girls playing telephoneRemember playing “telephone” when you were a kid –you know, the game that starts when one person whispers a message (the more complicated the better) to another, and then that person whispers the message to the next person, and so on through a line of people until the last player announces the message to the entire group?

As I’m sure you recall, the telephone game usually ends with something hilarious because errors almost always accumulate in the retellings, and when the message is finally announced by the last player, it’s typically quite different than it was at the start.

Apparently, the Harlem Shake, a dance which is the genesis of the internet’s newest meme, has suffered its own version of the “telephone” treatment.

According to Mashable, the dances spreading like wildfire online bear little resemblance to the real Harlem Shake, which originated in uptown Manhattan in the early ‘80s.

All of which brings up important questions for today’s digital marketers: How can brands maintain authenticity when ads or ideas go viral? What can you do to ensure your campaign doesn’t take on a life of its own as it gets shared, re-shared and then shared, again online?

Here are a few fundamental tips to keep in mind: Read the rest of this entry »


Most Companies Still Not Measuring Social Media ROI

March 21, 2013

hand on keyboardI find the continued unwillingness of some business executives to embrace social media to be, in the words of young Alice in Wonderland, “curiouser and curiouser.” Could it be a reluctance to go down what they perceive to be a “rabbit hole?”

Although a new study conducted seems to indicate that more and more corporate leaders do believe in the importance of social media platforms  from a business perspective, with more than half stating they expect to increase their social media budget in the future, the percentages take a nosedive once survey questions focused on strategy and implementation.  That’s surprising, especially considering rising customer expectations of corporate social media responsiveness and other research demonstrating how businesses can use social media platforms to improve their bottom lines.

With more than 400 responses from management personnel at the director or above level, each of whom stated they were social media decision-makers or influencers in their companies, the findings from this study were indeed a mixed bag.  On the plus side:  Read the rest of this entry »



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