It’s no surprise that English-language messages continue to comprise the largest percentage of 140-character posts sent daily on Twitter. However, a recent study of all public tweets sent over a 16-month period did reveal one particularly interesting statistic: an astounding… Read More ›
Can sifting through the cacophony of tweets posted daily reveal meaningful information? Two researchers at Johns Hopkins decided to find out. Mark Dredze and Michael J. Paul fed 2 billion public tweets posted between May 2009 and October 2010 into… Read More ›
Does the old adage “No news is good news” apply to customer service-related Tweets? The answer may be “yes” — at least for cable companies and other service providers. According to the results of a recent survey on customer behavior,… Read More ›
What role, if any, does social media play in the college classroom? Apparently, the answer depends on which particular social networking site is under consideration. A new study conducted jointly by Babson Survey Research Group and Pearson found that college… Read More ›
Even though Twitter is now five years old, many are still scratching their heads, wondering how best to use this ever-expanding network. As I see it, one of the biggest questions that remains is this: If you are using Twitter… Read More ›
